Frezzo
Terms of Use
Welcome to Frezzo! These Terms of Use govern your access to our website and the purchase of our premium desserts. By placing an order, you agree to be bound by these sweet but necessary rules.
Last Updated: June 2026
1. Acceptance of Terms
By accessing our website (frezzo.co.in), creating an account, or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, as well as our Privacy Policy and Refund Policy. If you do not agree with any part of these terms, please refrain from using our services.
2. Allergen & Health Warnings
While we adhere to the strictest FSSAI hygiene standards, our kitchens handle a variety of ingredients, including nuts, dairy, gluten, soy, and eggs.
We cannot guarantee that any dessert is completely free from trace allergens due to the risk of cross-contamination. It is the customer’s responsibility to review ingredient lists and contact us regarding severe allergies before placing an order. Frezzo assumes no liability for adverse reactions to food consumed.
3. Orders, Pricing & Availability
- Freshness Dictates Availability: All our desserts are baked fresh. Therefore, all items are subject to availability. We reserve the right to limit the quantities of any products we offer or discontinue items without notice.
- Pricing: Prices for our products are subject to change without notice. We shall not be liable to you or any third party for any modification, price change, or suspension of the service.
- Order Refusal: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
4. Delivery terms
Frezzo relies on dedicated delivery personnel to bring your desserts safely to your door. While we strive to meet all estimated delivery times, external factors such as weather, traffic, and high order volumes may cause delays. Please ensure someone is available at the delivery address to receive perishable items promptly, as we cannot be responsible for items left unattended.
5. Intellectual Property
The recipes, dessert designs, photography, website content, logos, and branding belong exclusively to Frezzo. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our service or products without express written permission from us.
6. Limitation of Liability
In no case shall Frezzo, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind, arising from your use of any of our services or products procured using the service. Our maximum liability shall be strictly limited to the purchase price of the product in question.
Contact Us
If you have any questions or concerns regarding our Terms of Use, please reach out to us:
Email: frezzo6065@gmail.com
Phone/WhatsApp: +91 6302786065
Business Hours: 9:00 AM – 9:00 PM








