Frezzo

To process your orders and provide a seamless digital experience, we collect only necessary information. This includes:

• Identity & Contact Data: Name, billing address, delivery address, email, and phone number.
• Transaction Data: Details about payments (processed securely via our payment partners) and the desserts you have purchased.
• Technical Data: IP address, browser type, and basic analytical data on how you navigate our website (via cookies).

Your data is processed lawfully, fairly, and transparently. We use it primarily to fulfill our contract with you (preparing and delivering your orders), managing your account, responding to your queries, and, only if you have explicitly opted in, sending you sweet offers and updates via email.

Under the GDPR, you possess several rights regarding your personal data. You have the right to:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request that we correct any inaccurate or incomplete data.
• Right to Erasure (Right to be Forgotten): Request the deletion of your personal data when it is no longer necessary for us to retain it.
• Right to Restrict Processing: Request a temporary halt to the processing of your data under specific conditions.
• Right to Data Portability: Request that we transfer your data to another organization or directly to you.

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or alteration. We retain your data only for as long as necessary to fulfill the purposes for which we collected it, including any legal or accounting reporting requirements.